To be clear I wasn't knocking the Volvo or tech in general, just the idea of having systems hang and fail and need the ol' CTRL ALT DEL or turn it off and try again thing like a printer seems wrong to me. It's climate control, it should just work barring a mechanical component wearing out. The glass half full view I guess is that A) it was rebootable in the first place, and B] that fixed it. Hopefully that doesn't happen on a recurring basis.
At the surface level I'm not sure I buy software being cheaper than a switch. The switch is engineered once and is done (possibly for a decade or two with some manufacturers), and the component cost is probably not huge. Software is continually being updated and reevaluated and fixed and I understand software engineers don't come cheap.
Regardless, I think most of us agree tactile buttons/dials are better for driving.
To get off my grumpy soapbox for a moment
, some tech can be really welcome. Proximity keys comes to mind, they just work and they make our lives easier. And there's a pretty easy backup solution in the event of a dead battery.
To keep this post somewhat on topic, I nominate LED headlights 4-6 feet off the ground. Horrible idea for everyone unfortunate enough to be caught in the path of those beams.