Another thought on FedEx (and UPS, Amazon, etc.), and then I'll shut the heck up about this.
I work in an office building in a decent part of town, but some of the floors in our building started requiring a passcode on a keypad in the elevator to access them around the time the pandemic hit. I guess the idea is to keep random people from coming in and wandering around (or worse). We have three (and soon to be four*) retail businesses on the first floor, so I guess that makes sense. In the lobby, there are now lots of colorful papers taped to the wall near the elevator saying things like, "Deliveries for Smith Company in Suite 403, please call 555-1212" and so forth.
We have a regular FedEx guy who's always talkative and friendly who has been coming her for years (he wasn't the guy who asked for my ID this morning). He was telling me one day that those signs are nothing but trouble for him. Apparently his boss has told him not to call those numbers because he doesn't have the time to stand around waiting for people to answer calls from unknown numbers and then coming downstairs in the elevator to meet him. But, if he doesn't attempt to deliver, then they call FedEx and make a big stink about not receiving their shipments.
And that makes me wonder if FedEx makes him use his personal phone for those calls or the little "tricorders" they carry around are phones also. And if my office building is typical of others in 2022, does he spend half his day dialing his phone in office building lobbies? I don't envy folks who have to deliver packages for a living.
*the new business that's apparently opening soon is a karaoke lounge.Do people still go to those?