Not sure if this should be posted here or pitstop, but anyway...
My Santa Fe got totaled... or pending to be totaled. It's been 2 freaking months and I think State Farm is undervaluing the worth of my vehicle by not considering all of its features. KBB or Edmunds are both giving it a range value of $28k certified used to as low as $23k for trade in value. Prior to the crash, I'd say my car is in a pretty good condition so I'd expect a # closer to $28k, but State Farm kept on telling me it's only worth $22k. So naturally I was disputing it with them... and the process is still on going... and I'm not sure when it's going to end. I've been bounced around to bunch of different claims handlers too. Original one disappeared on me to give birth to a baby. 2nd one promised that she do her best to help me fix the report in order to give me higher valuation..., and the she also disappeared and no longer work for the company. Maybe she was fired. So I'm now going at it again with a 3rd claims adjuster..., hopefully this guy will be able to finally help me after nearly 2 months of having my vehicle sitting in the body shop's parking lot... while I'm still making payments to the bank!
Anyway, for sure I'm changing insurance company after this. Our family had been with State Farm for a long time... and never had any issues. I remember my mom ended up totally her Corolla and she was compensated pretty well and it didn't drag on for this long... maybe it's just bad luck on my side. Still..., after this bad taste in my mouth, I just don't want to stay with them anymore.
So do you guys have any recommendations or horror stories to share so I know which to avoid?
Right now I'm thinking of going with AAA.